Shipping policy
Shipping Policy
At Orbis, we are committed to delivering your order with precision, care, and efficiency.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been prepared, it will be dispatched promptly.
Please note: During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
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United States: 7–12 business days
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International: 10–20 business days
Shipping times may vary depending on your location and local carrier operations.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
Shipping Costs
We offer free standard shipping on all orders.
Any additional shipping options (if available) will be displayed at checkout.
Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
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Customs processing
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Carrier delays
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High seasonal demand
Orbis is not responsible for delays once the package has been handed to the shipping carrier, but we will always assist you in tracking your order.
Incorrect Address
Please ensure your shipping details are correct at checkout.
Orbis is not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the carrier directly.
If you need assistance, our support team is here to help.
Contact Us
For any shipping-related questions, please contact us at:
support@orbisstore.com